STORE POLICY
Customer service
For questions about an order, compatibility or a return, contact ECU RACING at contact@ecu-racing.com or use the contact form on our website. Please include your order number if your enquiry concerns a purchase.
Privacy and security
Personal data
For enquiries about your personal data, email contact@ecu-racing.com. Please see our privacy policy for details of how your data is processed and the rights available to you.
Product selection and compatibility
Before ordering an ECU or a tuning service, check the vehicle model, year, version and ECU reference. If in doubt, contact us to confirm compatibility.
For ECU remapping, please disclose any modifications and known vehicle faults so that we can assess your request.
Tuning and partners
Depending on the model and the work required, some operations may be carried out with a partner. ECU RACING remains your point of contact for tracking your order. Shipping instructions are provided according to your case.
Delivery, withdrawal and complaints
The terms are set out on our “Shipping & returns” page. Product-specific lead times are stated on the product page and when you place your order.
If you experience any difficulties, contact us and describe the problem. This information does not limit your statutory guarantees.
TERMS OF USE
This service is intended strictly for personal use. Any reproduction or public display, in whole or in part, for other purposes and in any medium is prohibited. Failure to comply with this prohibition constitutes infringement and may give rise to civil and criminal liability. The information provided through this service is non-contractual and subject to change without notice. The specifications and availability of the products and services mentioned on this website apply to mainland France.
INTELLECTUAL PROPERTY
All elements of this website, of any kind, are protected by the French Intellectual Property Code and trademark law. Any use or reproduction requires prior authorisation, which must be confirmed in writing.
The ECU RACING brand and logos have been registered with INPI.
All logos and trademarks appearing on this website belong to their respective owners.
FRENCH LAW
ECU RACING guarantees the confidentiality of the information you provide. Right of access to computerised records: any user who has submitted information that directly or indirectly identifies them may request access to that personal information and have it corrected where necessary, in accordance with French Law No. 78-17 of 6 January 1978 on information technology, data files and civil liberties.
All products and services offered on this website comply with applicable European regulations. In the event of a dispute, French law alone applies.